Freshworks builds cloud software for customer support, sales CRM and IT service management, sold largely as modular SaaS products. Its suites (including well-known helpdesk and ITSM tools) target small and mid-sized businesses that want modern engagement software without heavy enterprise complexity. The company competes on usability, integrated product lines and a subscription model.
| Quarter | Revenue | YoY % | Earnings | YoY % |
|---|---|---|---|---|
| Q1 2025 | 196.3 | — | -1.3 | — |
| Q2 2025 | 204.7 | — | -1.7 | — |
| Q3 2025 | 215.1 | — | -4.7 | — |
| Q4 2025 | 222.7 | — | 191.4 | — |
| Q1 2026 | 228.6 | 16.5% | -4.8 | — |
| Q2 2026 | 237.4 | 16% | 3.2 | — |
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